General Terms & Condition

General Terms and Conditions (GTC) of Quantix Analytics Consulting

Effective date: 30 September 2025

These General Terms and Conditions (hereinafter “GTC”) govern the contractual relationship between Quantix Analytics Consulting (hereinafter “the Consultant”) and the client (hereinafter “the Client”) for all consulting services in the areas of debt collection, restructurings, credit granting, process optimization, data analysis, and AI implementation. They apply in addition to individual agreements and take precedence over any conflicting terms of the Client unless expressly agreed otherwise in writing.

These GTC serve as a template and do not constitute individual legal advice. They are based on Swiss law (in particular the Swiss Code of Obligations, CO) and reflect common practice for consulting firms.

 
1. Scope of Application
1.1 These GTC apply to all contracts, offers, and services of the Consultant unless otherwise agreed in writing.
1.2 The Consultant reserves the right to amend these GTC at any time. The current version is available on the Consultant’s website (quantixac.com). For ongoing contracts, the version valid at the time of contract conclusion shall apply.
1.3 Deviating, supplementary, or conflicting terms of the Client shall only become part of the contract if expressly approved in writing by the Consultant.

 
2. Conclusion of Contract and Services
2.1 Offers of the Consultant are non-binding unless expressly designated as binding. A contract is concluded upon written acceptance of the offer by the Client or upon commencement of service provision by the Consultant.
2.2 The Consultant provides consulting services such as process analyses, AI implementations, training, and optimization recommendations. The specific scope of services is defined in an individual contract or offer.
2.3 The Consultant performs the services with due care and in accordance with the state of the art. The Consultant is entitled to engage third parties (e.g. freelancers) to fulfill its obligations but remains responsible for their performance.
2.4 Deadlines are non-binding unless expressly agreed as binding. Delays caused by force majeure or unforeseeable events release the Consultant from liability.

 
3. Obligations of the Client
3.1 The Client shall provide the Consultant with all necessary information, data, and access in a timely and free-of-charge manner and is responsible for their accuracy and completeness.
3.2 The Client warrants that the data provided complies with applicable data protection regulations and does not infringe third-party rights.
3.3 The Client is obliged to review the Consultant’s services without delay and to notify any defects in writing within 10 days. Otherwise, the services shall be deemed accepted.

 
4. Remuneration and Payment Terms
4.1 Remuneration is based on the offer or contract (e.g. hourly rates, flat fees, or success fees). All prices are net, plus VAT (currently 8.1%).
4.2 Invoices are payable within 20 days of the invoice date. In the event of late payment, default interest of 5% per annum applies. Reminder fees of CHF 50.– per reminder will be charged.
4.3 The Consultant is entitled to request advance payments (e.g. 50% upon order placement).

 
5. Liability and Disclaimer
5.1 The Consultant is liable in accordance with the statutory provisions of the Swiss Code of Obligations (CO) for damages caused by intent or gross negligence. Liability for slight negligence is excluded to the extent permitted by law (cf. Art. 100 CO).
5.2 Liability is limited to direct damages and capped at twice the agreed remuneration per damage event. Liability for indirect damages, consequential damages, loss of profit, data loss, or unrealized savings is excluded.
5.3 The Consultant is not liable for damages resulting from incorrect or incomplete information provided by the Client or from the Client’s implementation of the Consultant’s recommendations.
5.4 The Client is obliged to notify damages immediately and to take reasonable measures to mitigate damages.
5.5 These liability limitations also apply to vicarious agents of the Consultant. Any further liability is excluded unless mandatory law (e.g. product liability legislation) provides otherwise.

 
6. Data Protection and Confidentiality
6.1 The Consultant processes personal data in accordance with the Swiss Federal Act on Data Protection (DPA) and the EU GDPR, where applicable. Details are set out in the privacy policy available on the website.
6.2 Both parties undertake to maintain confidentiality regarding all information obtained in the course of the contractual relationship. This obligation continues after termination of the contract.
6.3 The Consultant may use anonymized data for its own purposes (e.g. improvement of AI models), provided that no conclusions about the Client can be drawn.

 
7. Intellectual Property
7.1 All rights to works created by the Consultant (e.g. reports, models, software) remain with the Consultant. The Client is granted a non-exclusive, non-transferable right of use for internal purposes.
7.2 The Client may not reproduce the services or make them accessible to third parties without the Consultant’s consent.

 
8. Termination and End of Contract
8.1 The contract ends upon completion of the services or by termination. For ongoing contracts, the notice period is three months to the end of a calendar quarter.
8.2 Termination without notice for good cause (e.g. payment default, material breach of contract) is possible.
8.3 Upon termination, all outstanding invoices become due. The Consultant shall return or delete all Client data.

 
9. Final Provisions
9.1 Should any provision of these GTC be invalid or unenforceable, the remaining provisions shall remain valid. The parties shall replace the invalid provision with a valid one that comes closest to the intended economic purpose.
9.2 Amendments or supplements must be made in writing.
9.3 Swiss law shall apply exclusively, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Basel-Stadt.
9.4 These GTC enter into force on 30 September 2025.

Quantix Analytics Consulting